Terms of service

Last Updated: October 16, 2026

These Terms of Service (“Terms”) govern your access to and use of the website operated by Yoshan (“we”, “us”, or “our”), including all related websites, services, and product purchasing functions. By visiting our website, accessing our services, or placing an order, you (“you” or “customer”) agree to be bound by these Terms and all applicable laws and regulations.

1. General Agreement

If you do not agree with any part of these Terms, please do not use our website or purchase any products. These Terms apply to all visitors, users, and customers who access or utilize our website services. We reserve the right to update, modify, or replace these Terms at any time without prior notice. Changes shall take effect immediately upon posting on this page.

2. Eligibility & Account Responsibility

You must be at least the age of majority in your jurisdiction to make purchases on this website. You are solely responsible for maintaining the confidentiality of your personal information, account details, and all activities that occur under your access. You agree to provide accurate, current, and complete information during checkout and account registration.

3. Product Information & Pricing

We strive to display product images, descriptions, sizes, colors, and specifications accurately. However, minor visual differences caused by lighting, screen display settings, or manual measurement errors may exist and do not constitute defective products.

All product prices displayed on our website are subject to change without prior notice. We reserve the right to correct any pricing errors, typos, or inaccuracies. In the event of an incorrect price displayed for any product, we reserve the right to cancel or refuse orders placed at the incorrect price.

4. Order Acceptance & Cancellation

Submission of an order constitutes an offer to purchase products from us. We reserve the right to accept, decline, or cancel any order for any reason, including but not limited to inventory shortages, service errors, suspected fraudulent transactions, or violations of these Terms.

Once your order is confirmed, we will process and ship it according to our shipping policy. Customers may not cancel confirmed orders during processing or shipping stages unless explicitly approved by our customer support team.

5. Payment Terms

All payments must be completed through the authorized payment methods displayed on our checkout page. You authorize us to charge your selected payment method for all ordered products and applicable shipping fees. All transaction fees, currency conversion fees, and bank charges are the responsibility of the customer if applicable.

6. Shipping & Delivery Terms

Order processing takes 1–3 business days, and standard international air shipping delivery takes 7–12 business days after shipment. All shipping timeframes are estimated and not guaranteed. Delays caused by customs clearance, weather conditions, logistics issues, peak seasons, or force majeure events are beyond our control and do not qualify for refunds or compensation unless otherwise stated.

7. Returns & Refunds

All return, exchange, and refund procedures are governed by our official Return & Refund Policy. By placing an order, you agree to accept all terms stated in our Return & Refund Policy.

8. Intellectual Property Rights

All content on this website, including texts, graphics, logos, images, videos, and design layouts, is the intellectual property of Yoshan. You may not copy, distribute, modify, reproduce, or use any content for commercial purposes without our written consent. Unauthorized use will result in legal liability.

9. Prohibited Uses

You agree not to:

Use our website for illegal, fraudulent, or unauthorized purposes
Interfere with the website’s normal operation, server system, or security functions
Submit false, misleading, or fake customer information or order data
Resell, bulk purchase for commercial speculation, or abuse promotional activities

10. Privacy Policy

Your use of our website is also subject to our Privacy Policy. Our collection, usage, and protection of your personal information comply with relevant data protection regulations. Please review our Privacy Policy carefully.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Yoshan shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchased products, including but not limited to economic loss, data loss, or personal inconvenience.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable to our business jurisdiction, excluding conflict of law rules. Any disputes arising from these Terms shall be resolved through friendly negotiation; if negotiation fails, disputes shall be settled in the jurisdiction where our company is located.