Shipping Policy

Last Updated: August 25, 2026

Thank you for shopping at Yoshan. We are committed to providing reliable international shipping services and delivering your order safely.

1. Order Processing Time

Orders are processed and shipped within 1–3 business days after payment confirmation. We do not ship on weekends or public holidays; orders placed during those periods are processed on the next business day.

Processing may take slightly longer during peak seasons, promotions or inventory updates.

2. Shipping Method & Delivery Time

Orders are shipped by international air delivery. Estimated delivery time is 7–12 business days after dispatch.

Delivery estimates do not include delays caused by customs clearance, local carriers, severe weather, peak seasons or other events beyond our reasonable control.

3. Shipping Confirmation & Tracking

After dispatch, you will receive a confirmation email with a tracking number and tracking link. Tracking may take 24–48 hours to update.

4. Shipping Fees

Shipping fees are calculated at checkout based on order weight, product type and destination. Promotional free-shipping offers apply only when shown as eligible at checkout.

5. Customs, Duties & Taxes

International orders may incur import duties, taxes or customs fees charged by the destination country. These charges are the customer's responsibility.

6. Undeliverable & Returned Packages

If a parcel is returned because of an incorrect address, refusal to pay customs charges or a failed delivery caused by the recipient, return shipping and related handling costs are the customer's responsibility. Reshipment or a partial refund will be arranged after the returned parcel is confirmed.

7. Lost or Damaged Packages

If your parcel is lost or seriously damaged in transit, contact us within 7 days after the estimated delivery date with your order number and supporting evidence. After verification, we will offer an appropriate reshipment or refund solution.